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The Calico Cottage Quilt Shop
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Ordering Info. and Store Policies

Shipping and Payment Info.:
All orders are double-checked by several staff members before shipping to ensure accuracy.  We ship 5 days a week, Monday through Friday, excluding holidays.  All shipping charges are based on weight and will be calculated as accurately as possible by the United States Postal Service or UPS.  We can accommodate you if you prefer Express, Next Day, or 2 Day Shipping (additional charges will apply.)  For customers outside the US, please consider Express Priority if you would like your package insured and tracked.  We are not responsible for loss or damage.

International customers:  Please be advised that the law requires that customs forms state the exact sale value, minus shipping.

** Free shipping on orders of 100.00 or more for US customers are for standard shipping only.  Special rush requests do not apply to this offer **

USPS Priority Mail usually takes 2-3 days for delivery.

UPS Ground shipping time frames, click here.

Sales Tax:
Sales tax of 7% is charged to Rhode Island residents only.
 
Payment Methods:
We accept Visa, Mastercard, American Express, Discover, and Paypal.  We do not accept checks or money orders of any kind for online orders.

We reserve the right to refuse any order in which the billing information and credit card information does not match.

Return Policy:
We want all of our customers to be completely satisfied with their purchase.  Returns must be made within 14 days of purchase.  Returned items must be in original packaging and in resellable condition (i.e., odor-free, no use of any kind.)  We cannot refund shipping and handling charges, and a 15% restocking fee will apply to all returns.  Due to certain copyright laws, patterns, books and magazines can not be returned, no exceptions.

Any cancellation of orders, provided that they have not been shipped, must be in writing via email.

Block of the Month Policies:

Please understand that we send out important information in the first month of a Block Of The Month, i.e., pattern book, rulers, etc., while spreading out the cost to you, the customer over the course of the entire Block Of The Month duration.  If a cancellation occurs, the cost of the actual materials up to the point of cancellation will be charged to your credit card.  If your card is declined for any reason, we will contact you once.  If there is no response in 7 days, we will assume that you do not want to participate any longer and will cancel your subscription.

Privacy Policy:
We take customer confidentiality and security very seriously, and use submitted information to process your order only.  We do not share or sell any information with any other entity under any circumstances whatsoever.  Our shopping cart uses the latest SSL technology to encrypt and securely transmit payment information.

Note on use of images:  All images on this site are the property of The Calico Cottage Quilt Shop.  Use of any of the images on this site by anyone other than the owner of this site without prior written permission by the owner is unlawful and strictly prohibited.

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Contact Info:
The Calico Cottage Quilt Shop
Email:  emailinfo.gif
Telephone:  1-401-563-8502 
 
If you have a question or concern, please email us - we will get back tp you in a timely fashion.

We Accept All Major 
Credit Cards

Visa, Mastercard, American Express and Discover
and

Paypal

 
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Member of The Fabric Shop Network, Inc.

The Calico Cottage
Quilt Shop
378 Willett Ave
#15051
E. Prov., RI 02915
Telephone:
(401)563-8502
 
Online Only